Shipping Policy
Shipping Zones
We currently ship in Italy, the United States, the Netherlands, and France.
Shipping Costs
Free standard shipping on all orders.
Processing Time
1–4 business days.
Modifications or Cancellations
Orders can only be modified or canceled by 23:59 on the day of purchase. After this window, the order is forwarded to the logistics center and can no longer be intercepted or canceled.
Transit Time
6–12 business days.
Total Delivery Time
Estimated delivery: 7–16 business days
Incorrect Addresses and Deliveries
We rely on the accuracy of the address provided at checkout. If the customer provides an incorrect address, redelivery fees will apply. We do not issue refunds for orders marked as "Delivered" but not received due to buyer errors or failure to safeguard the package.
Reporting Problems (Protection Rules)
Defective, Damaged, or Missing Products: Any defects, damage, or missing items must be reported within 48 hours of receiving the package.
Undelivered (Lost) Packages: If the order does not arrive, you must contact us within 40 days of the expected delivery date. After this period, it will no longer be possible to open logistics claims or request refunds for non-delivery
Email: info@glabora.com
Order Tracking
When the order is shipped, you will receive an email containing:
- Tracking number.
- Link to track the shipment status.
Company Information
Store Name: Glabora
- Address: Via Francesco Caracciolo 5, 04022 Fondi (LT), Italy
- Phone: +39 329 563 0900
- Support: Monday–Friday, 9:00–17:00 (CET)
Last updated
January 2025