Privacy Policy
Your privacy is important to us. We collect only the data necessary to operate the site and manage your orders.
Data Controller
Glabora
Via Francesco Caracciolo 5, 04022 Fondi (LT), Italy
Email: info@glabora.com
Phone: +39 329 563 0900
Data We Collect
Name, shipping and billing address, email address, phone number
Order data: products purchased, amount, date
Payment data, handled directly by payment networks: it does not pass through our systems
Information you send us through the contact form or by email
Technical browsing data collected by the site platform (IP address, device type, pages visited)
Why We Use It and the Legal Basis
Contract performance: processing and delivering your order, managing returns and refunds, and sending you order confirmations and shipping updates.
Legal obligation: retaining tax and accounting documents for the period required by Italian law.
Legitimate interest: fraud prevention and site security.
Consent: promotional communications, if you have subscribed. You can withdraw it at any time using the link at the bottom of every email.
Who We Share It With
We do not sell your data or transfer it to third parties for marketing purposes. We share it only with the providers necessary to fulfill your order:
The e-commerce platform on which the site operates
Couriers and shipment tracking services
Payment service providers
Providers of review and customer support services integrated into the site
Each provider processes the data only to perform the requested service, in accordance with contractual instructions. Some providers may be based outside the European Economic Area; in that case, the transfer takes place on the basis of the safeguards provided for by the GDPR.
How Long We Keep It
Order data is retained for the period required by Italian tax and accounting obligations. Contact data is retained for as long as necessary to provide you with assistance, and in any event no longer than until consent is withdrawn where consent is the legal basis for processing.
Security
All transactions are protected by SSL encryption. We do not store complete payment card details.
Your Rights (GDPR)
You can ask us at any time to:
access your data and receive a copy
correct or update it
delete it, where there are no retention obligations
restrict or object to its processing
withdraw consent already given
Write to info@glabora.com: we will respond within 30 days. If you believe that the processing does not comply with applicable law, you can contact the Italian Data Protection Authority or the supervisory authority in your country of residence.
Cookies
The site uses technical cookies necessary for the shopping cart and checkout to function, as well as analytics and marketing cookies subject to your consent. You can manage your preferences from the cookie banner and change them later in your browser settings.
Last Updated
September 2026