Why Glabora

A choice you can trust

Curated selection

30-day guarantee

Express shipping

Dedicated support

The Glabora promise
GLABORA

Premium care for dogs and cats. We carefully select products and complete kits designed for your pet's wellbeing, health and play — every single day.

Tested quality, fast shipping and dedicated support — before and after your purchase.

Why Glabora

A choice you can trust

Curated selection

30-day guarantee

Express shipping

Dedicated support

The Glabora promise
GLABORA

Premium care for dogs and cats. We carefully select products and complete kits designed for your pet's wellbeing, health and play — every single day.

Tested quality, fast shipping and dedicated support — before and after your purchase.

Frequently Asked Questions (FAQ)

We accept the following secure payment methods:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • PayPal
  • Klarna
  • Apple Pay
  • Google Pay
  • UnionPay
  • Bancontact
  • iDEAL

All transactions are protected via SSL encryption and are processed through certified providers.

Glabora does not store complete payment card details.

We currently ship to Italy, the United States, the Netherlands, and France.

Shipping times

  • Order processing: 1–4 business days
  • Transit time: 6–12 business days
  • Estimated total delivery time: 7–16 business days

Times may vary slightly depending on destination, order volume, and courier conditions.

Orders placed after 17:00 (CET) or on weekends/holidays are processed the next business day.

For more information, please see our Shipping Policy.

You can request a return within 30 days of delivery.

Main conditions:

  • The item must be unused and in intact original packaging.
  • Personal/hygiene products are non-returnable unless defective.
  • If the product arrives defective, damaged, or wrong, returns are free.
  • In case of a change of mind, return shipping costs are paid by the customer.

Once the return is received and verified, refunds are issued within 7 business days to the original payment method.

To initiate a return, contact us at: info@glabora.com including your order number.

Yes, you can request a cancellation before the order is shipped.

Contact us as soon as possible at: info@glabora.com

Refunds are processed within 7 business days of return approval. The amount will be credited back to the original payment method.

When your order is shipped, you will receive an email with a tracking number.

We are at your disposal:

  • ✉️ Email: info@glabora.com
  • ☎️ Phone: +39 329 563 0900
  • 📍 Address: Via Francesco Caracciolo 5, 04022 Fondi (LT), Italia
  • 🕒 Support: Monday–Friday, 9:00–17:00 (CET)