We accept the following secure payment methods:

• Visa
• Mastercard
• Maestro
• American Express
• PayPal
• Klarna
• Apple Pay
• Google Pay
• UnionPay
• Bancontact
• iDEAL
  

All transactions are protected by SSL encryption and are processed through certified providers.

Glabora does not store complete payment card data.

We currently ship only within Italy.

Shipping times

• Order processing: 1–4 working days
• Transport: 6–12 working days
• Estimated total delivery time: 7–16 working days

Times may vary slightly based on destination, order volume, and courier conditions.

Orders placed after 5:00 PM (CET) or on weekends/holidays are processed the next working day.

For more information, please see our Shipping Policy.

You can request a return within 30 days of delivery.
Main conditions:

• The item must be unused and in its original packaging.
• Personal/hygiene products are non-returnable, unless defective.
• If the product arrives defective, damaged, or incorrect, the return is free.
• In case of a change of mind, the return shipping costs are the responsibility of the customer.

Once the return is received and verified, the refund will be issued within 7 working days to the original payment method.

To initiate a return, contact us at: info@glabora.com indicating the order number.

Yes, you can request the cancellation before the order is shipped.

Contact us as soon as possible at: info@glabora.com

The refund will be issued within 7 working days from the approval of the return.
The amount will be returned to the original payment method.

When your order is shipped, you will receive an email with the tracking number.

We are at your disposal:

📧 Email: info@glabora.com

☎️ Phone: +39 329 563 0900

📍 Address: Via Francesco Caracciolo 5, 04022 Fondi (LT), Italy

🕘 Assistance: Monday–Friday, 9:00–17:00 (CET)