Billing and Payment Terms

Accepted payment methods

Visa, Mastercard, Maestro, American Express, PayPal, Klarna, Apple Pay, Google Pay, UnionPay.

Payment processing

Payment is required at the time of order, and the order is processed only after payment is confirmed. The charge appears on your statement as Glabora. If you see a charge you don't recognize, contact us before opening a dispute: we'll look into it right away.

Currencies

Prices are shown in US Dollars (USD) for the United States, Euros (EUR) for Italy, Australian Dollars (AUD) for Australia, and supported regional currencies (for example, CHF for Switzerland). The amount you see at checkout is the final amount: we don't add shipping costs or fees.

Payment security

Payment details are protected by SSL encryption and handled directly by PCI DSS-certified providers. Glabora does not store complete credit or debit card details.

Invoicing

You'll receive an order confirmation by email immediately after purchase. If you need an invoice, email info@glabora.com with your order number and billing details: we'll send it within two business days.

Refunds

Refunds are governed by our Returns and Refund Policy. Once the item has been received and inspected, the refund will be issued to the original payment method within 10–14 business days.

Fraud prevention

To protect all customers, orders showing unusual activity may be subject to manual review. In that case, we'll contact you by email. If we don't receive confirmation, the order will be canceled and the full amount refunded.

Company information and contact details

J&S Group S.R.L.S. (VAT No. IT03389370598) – Store name: Glabora
Via Francesco Caracciolo 5, Fondi, Latina, 04022, Italy
Email: info@glabora.com – Phone: +39 329 563 0900
Customer support: Monday – Friday, 9:00 AM – 5:00 PM (CET)
Contact page: https://glabora.com/pages/contatti

Last updated: October 2026