Privacy Policy

Your privacy matters to us. We collect only the data needed to run the site and handle your orders.


Data controller

J&S Group S.R.L.S. (VAT no. 03389370598)

Glabora
Via Francesco Caracciolo 5, Fondi, Latina, 04022, Italy
Email: info@glabora.com
Phone: +39 329 563 0900
Contact page: https://glabora.com/pages/us-contact


Data we collect

Name, shipping and billing address, email, phone number

Order data: products purchased, amount, date

Payment data, handled directly by the payment providers: it does not pass through our systems

Information you send us through the contact form or by email

Technical browsing data collected by the site platform (IP address, device type, pages visited)


Why we use it and on what basis

Performance of the contract: processing and delivering your order, handling returns and refunds, sending you confirmations and shipping updates.

Legal obligation: keeping tax and accounting records for the period required by Italian law.

Legitimate interest: fraud prevention and site security.

Consent: promotional communications and marketing cookies, if you agreed. You can withdraw consent at any time.


Who we share it with

We do not sell your data. We share it only with the providers needed to run the store and fulfil your order:

The e-commerce platform the site runs on (Shopify)

Carriers and shipment tracking services

Payment service providers

Advertising and analytics providers (Google and Meta), only through the cookies described below and subject to your consent where required

Each processes data only to perform the requested service, under contractual instructions. Some providers may be located outside the European Economic Area: in that case the transfer relies on the safeguards required by the GDPR.


How long we keep it

Order data for the period required by Italian tax and accounting obligations. Contact data for as long as needed to provide support, and in any case no longer than until consent is withdrawn where consent is the legal basis.


Security

All transactions are protected by SSL encryption. We do not store full payment card details.


Your rights

You can ask us at any time to:

access your data and receive a copy

correct or update it

delete it, where there is no retention obligation

restrict or object to its processing

withdraw consent already given

Email info@glabora.com: we reply within 30 days. If you believe the processing is not compliant, you can contact the Italian Data Protection Authority or the supervisory authority of your country of residence.


Cookies

The site uses technical cookies needed for the cart and checkout (Shopify), analytics cookies, and advertising cookies from Google (Google Ads, Google Merchant Center and Google & YouTube sales channel) and Meta (Facebook and Instagram sales channel). Analytics and advertising cookies are used to measure traffic and the performance of our ads, and depend on your consent. You can manage your preferences from the cookie banner and change them later in your browser settings.


Last updated

October 2026