Billing & Payment Terms

Accepted payment methods

Visa

Mastercard

Maestro

American Express

PayPal

Klarna

Apple Pay

Google Pay

UnionPay


Payment processing

Payment is required when you place the order and the order is processed only after payment is confirmed.

On your statement the charge appears as Glabora. If you see a charge you do not recognize, please email us before opening a dispute: we will check it right away.


Currencies

Prices are shown in US Dollars (USD) for the United States, in Euro (EUR) for Italy, and in Australian Dollars (AUD) for Australia. The amount you see at checkout is the final amount: we do not add shipping costs or fees.


Payment security

Payment data is protected by SSL encryption and handled directly by PCI DSS certified providers. Glabora does not store full credit or debit card details.


Invoicing

You receive an order confirmation by email right after purchase. If you need an invoice, email info@glabora.com with your order number and billing details: we send it within two business days.


Refunds

Refunds follow our Return and Refund Policy. Once the item is received and inspected, the refund is issued within 10–14 business days to the original payment method.


Fraud prevention

For the safety of all customers, orders showing anomalies may be subject to manual review. In that case we contact you by email. If we do not receive confirmation, the order is cancelled and the amount refunded in full.


Company and contact information

J&S Group S.R.L.S. (VAT no. 03389370598)

Store name: Glabora
Address: Via Francesco Caracciolo 5, Fondi, Latina, 04022, Italy
Email: info@glabora.com
Phone: +39 329 563 0900
Customer service: Our customer service is available from Monday to Friday between 9:00 am and 5:00 pm (CET).
Contact page: https://glabora.com/pages/us-contact


Last updated

October 2026